As a company that provides cargo and logistics services, we understand the importance of secure transactions and payments. To ensure that our customers have a clear understanding of our terms and conditions regarding payments and transactions, we have developed the following policy:
Payment Terms: All payments must be made in full before the shipment is released for delivery. We accept various forms of payment, including bank transfers, credit/debit cards, and online payment platforms. If payment is not received within the agreed-upon terms, we reserve the right to hold or delay shipment until payment is made. Unless we have a credit term agreement.
Disputed Payments: In the event of a disputed payment, we will work with the customer to resolve the dispute in a timely and transparent manner. If the dispute cannot be resolved, we reserve the right to take legal action to recover the amount owed.
Refunds and Returns: Refunds and returns are subject to our company's policies and applicable laws. In general, refunds and returns are only accepted for damaged or defective products or for products that do not meet the customer's specifications.
Liability: Our liability for any damages or losses incurred during shipment is limited to the value of the shipment or the amount of insurance coverage purchased by the customer, whichever is less. Customers are responsible for purchasing insurance coverage for their shipments if desired.
By using our services, customers agree to our terms and conditions regarding payments and transactions. We reserve the right to modify or update these policies at any time, and it is the customer's responsibility to review these policies regularly. If you have any questions or concerns about our payment and transaction policies, please contact us for more information.
